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We help Queensland businesses build
attractive and successful websites

Working with us

At GO Creative, we work the way you want to, whether that be face-to-face, via email, over the phone, Skype, or using any other modern technology. We see many of our clients regularly, while others we've never met before. Everyone is different, so we'll do our best to communicate in a way that suits you.

To provide the fastest and most cost-effective services possible, we have developed a number of simple processes for each type of project. We can still change things around when needed, but having a plan in place helps both us and our clients to understand what's coming next.

Our project management process

1. Consultation

We meet with you to discuss your project, learn about your business, and come up with some strategies to help you achieve your goals.

2. Quote

We prepare a detailed quote outlining what we'll do, how we'll do it, how long it will take, and what it will cost. In many cases we're able to break down the costs into parts, so you can keep your project on budget by choosing the options that work for you. When you're ready to go ahead, just send us an email or give us a call.

3. Project start

First and foremost, we'll start your project on time. We'll go over the plan and get started, keeping you updated on our progress. You'll have the opportunity to provide feedback at every step of the process to make sure we're on track.

4. Approval/testing

Depending on the type of project, there may be some testing involved (usually just for websites). For all other projects, there will be artwork or other items for you to approve. Once you've given the thumbs up, we'll get the files/websites/other items to you as soon as possible. And we won't send you an invoice until you're completely satisfied.

Our website development process

Developing a website follows the same steps above, but there are some other unique phases as well:

1. Design

We'll design a website that matches your corporate branding (logos, colours and fonts) and tells customers what you're all about. The initial design may not be absolutely perfect, but if you like what we've created (and we're sure you will), we can work together to refine it until you're happy.

2. Hosting, domain(s) and setup

If you don't already have a domain name and/or hosting set up, we can organise this for you. Even if you do have these services in place, our competitive pricing means it might be worth making a switch, saving you money over the long term. Otherwise if you're happy with your current providers, we'll work directly with them to get all the technical aspects of your website organised, including setting up email accounts. This step often happens at the same time as the design.

3. Development/installation

Depending on the type of website, we'll create or install the necessary software and fully configure it for you. At this point we'll also convert the design into a functional website.

4. Content and testing

You can log into the site to enter your content (text, images, products and so on) and we'll help you understand how the website works, to avoid any issues after it's 'live' for the world to see. During this time, if there are any issues then we'll correct those for you.

5. Launch

When everything's set up, looking great and, most importantly, you're happy with the final product, we'll make your website 'live' and you're off and running.